There is currently a serious gap of care between DOD and VA. The DOD provides outstanding combat casualty care - however the DOD is having challenges and spending a lot of money providing care once the wounded warrior returns to the united states to continue care. We are spending too much money and veterans are falling through the gaps between DOD and VA do to this. Recommend to realign care. DOD should be responsible... more »
Discontinue the practice of allowing military retirees to schedule specialty consult appointments without a referral. I am active duty military, and I can't get an appointment with a specialist without getting my primary care physician to do a referral. My parents, however, are retired military and they can make an appointment with any specialist they want (who takes tricare) and don't have to see their primary care... more »
There are too many Tricare call centers. Eliminate customer service, enrollment call center, and claims call centers and merge them into one. Knowledge of Tricare policies would be much more user friendly if one call center had all of the answers.
Eliminate TRICARE or Medical personnel. The DoD is paying multiple parties for the same product/service. If TRICARE is the contracted HMO, then TRICARE can supply staff, buildings, equipment, and other components needed for quality healthcare. If the DoD wants military personnel filling the medical field billets, then cut-out TRICARE. As it stands, TRICARE is taking in the profits while the DoD absorbs all the costs... more »
People who use the VA for healthcare who also have Tricare, Medicare, Medicaid and/or get care at military facilities are consuming large quantities of money and time that could be spent on people who depend exclusively from the VA for care. This should be better regulated, it should not happen. A lot of veterans have no other means of getting medical attention than the VA, but there are thousands that go to their outside... more »