Showing 2 ideas for tag "improve morale"

Department of Veterans Affairs

Better Letters for Vets

Community Member kudos icon + Community member
VA needs to upgrade the structure and content of standard language used in its automatically generated letters (MAPD and PCGL) to provide optimal service to Veterans, slash claims inventory, save money, and boost employee morale.
Edits should be done by VA employees who work claims daily, not contractors in Washington who have never opened a Veteran's file.
Every month VA receives thousands of requests to clarify... more »

Voting

3 likes
Active

Department of Veterans Affairs

Create Urgent Care Clinic in all Visn's

Community Member kudos icon + Community member
Creating an Urgent Care Clinic that is open 12 hrs daily, regardless of whether a veteran has a primary care Dr. or is unassigned a primary care Dr., would offer help in the the problems of sending pt's back and forth from the ER to the PACTS within each facilty in each VISN. Not every Visn has this option. Our hospital would benefit greatly in many ways including;less frustration for vets,fewer walk ins in the clinics,... more »

Voting

2 likes
Active