Showing 4 ideas for tag "email"

Department of Veterans Affairs

Eliminate mail reminders of appointments for patients

Community Member kudos icon + Community member

Instead of mailing multiple reminders to veteran and military patients pateints, the organization can email or phone the appointment reminders. This will not only cut down on postal costs but paper costs too. The automated reminder system will be sent via email or phone whichever is preferred by the patient. The preference will be specified upon registration into the health system.

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Department of Veterans Affairs

Give Veterans the choice to receive notices via mail or email

Community Member kudos icon + Community member
When a Veteran applies for benefits, give them the option of receiving notices via email or "snail mail". This would save a ton of money in printing, mailing, and labor. If the Veteran wants a paper copy, he/she is perfectly capable of printing the email.

I am a Veteran working at a Regional Office, I am part of the VR&E Program, and I still receive mail at my home. It is such a waste when, at the very least, it could... more »

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Department of Veterans Affairs

Stop responding to simple email questions via postal mail!

Community Member kudos icon + Community member
It is very simple. We receive emails from Veterans asking simple questions like 'how do I...? or "what’s my balance?" and this is the current process: We then print that email, place it in a stack of correspondence to be worked and let it sit for a week (or more) until it is finally responded to, then we respond via postal mail. This is plain wasteful and unnecessary. These types of questions (most emailed questions)... more »

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Department of Veterans Affairs

Fax to Email - Save Millions in paper

Community Member kudos icon + Community member

Incoming faxes can be automatically turned into a .pdf and sent to an email account or department inbox for action. Between VA Education/Compensation and Pension/Veterans Service Centers and hospitals, this could save 15-20 million each year in paper and fax machine costs. If successful with the VA, other federal agencies could impliment the same.

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