Showing 1 ideas for tag "key performance indicators"

General Services Administration

Incorporate business metrics in program management

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GSA/PBS has over 20 programs they manage across 11 regions nation-wide. Most of these programs execute tasks based on policy, tradition or regulatory requirement without regard for priority or need. Annual budget requests cover all program task execution. It is suggested that GSA and other agencies create an annual business plan for each program, which spells out: the need for the program's existence, the breadth of... more »