Showing 1 ideas for tag "customer satisfaction"

Department of Energy

Leveraging web-based, collaborative, knowledge management tools

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Currenlty our offices is restricted from utilizing effective web-basd collaborative tools like PBworks (a web-based collaborative wiki like tool) and Survey Monkey (a web-based survey tool) which are both utilized by other agencies. Instead we rely on outdate solutions with one seat licenses that allow only one out of hundreds employee to utilize the tools at any given time. These restrictions hamper our abiliy to effectively... more »


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