Showing 1 ideas for tag "automated work distribution"

Department of Veterans Affairs

Automated work distribution system

Community Member kudos icon + Community member
Currently everything gets scanned into an electronic file cabinet after we work it. This should be done up front, when the mail comes in & then distributed to via an automated work distribution system (AWD). This would reduce lost in transit mail, make tracking mail & productivity easier & allow for a more even distribution of work. The mail room would scan into the AWD, set up each file based on type of correspondence.... more »