Showing 1 ideas for tag "video tutorial"
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Legislative Branch

Tech Support replaced with video tutorials (no costs, easy!)

Easy to do, the software is free, it takes minutes to do, and saves on hundreds of tech support work tickets! We spend money on "help desk" or "tech support" each time a staff puts in a call; a per call charge. Many of the calls are about the same issue. For example, in our region the issue our tech support got calls for the most was how to change and sync your lotus notes and windows password. I made a 2 minute "How... more »