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Social Security Administration

TIME IS MONEY: ELECTRONIC UPDATE FOR CLAIMANTS

I recently did my monthly rotation at the front desk. Over two hundred claimants called for an updated status on their claim in one day. Each claimant should have electronic access whether by phone or computer to check their status on their claim. In addition, the claimant should be informed of each step of the process (RTS, POST,MAIL-OUT) and approximately how long each step takes. If the claimant was informed of... more »

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