Showing 1 ideas for tag "reduce wait time"

Social Security Administration

Reduce claimant wait time with existing equipment & technology.

Problem: There are long waiting times for claimants in the field offices, waiting to complete applications for retirement, survivor, Medicare and disability claims.

Cause of problem: As the baby boomers are reaching retirement age, the number of retirement and Medicare claims has been increasing, while the number of employees available to help them is decreasing. (Many employees are baby boomers themselves and are also... more »

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