SAVE Award 2011 Ideas

In the VA, every employee has access to at least 2 computer systems requiring separate unique passwords that must be changed frequently. These include a general log-on to access a computer terminal, VISTA (where vacation and sick leave must be entered), the Talent Management System (for required training at least annually). Additional systems include the travel management system, CPRS, VINCI, etc. If we could just... more »

Make every VBA service representative a rater that manages the case from start to finish. There is too much redundant work and not enough accountability in the VSR(veterans service representative) job. This is demonstrated by the fact that they review Service Treatment Records for screening etc and then the RVSR (rating VSR) does it again because their name is the one on the rating and they are held responsible for the... more »

When a veteran's claim is proscessed for either in education or compensation benefits we have to print multiple documents that are already available in an electronic formate. Examples of this is that when developing a veteran's claim for compensation benefits we have to print documents from the Social Security Administration, medical treatment records from VA medical centers, and now private medical records as well.... more »