Edits should be done by VA employees who work claims daily, not contractors in Washington who have never opened a Veteran's file.
Every month VA receives thousands of requests to clarify... more »
This idea can be spanned into many departments. Just speaking for the edu dept, we send out more letters than anyone could count e.g. 1 case: Development ltrs when we need more info from the claimant, Certificate of eligibility, award ltrs for enrollments, many correction ltrs from amendments from school hour reductions or inc, withdraws,... more »
Many items that agencies send in large envelopes can actually be sent as letters. In fact, almost any papers... more »