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Department of Veterans Affairs

Veterans Eligibility; BETTER WEED OUT & FLAG INELIGIBLE Pts

We need rigorous training for frontline staff determining eligibility for health & other benefits. The VA has strict procedures for determining eligibility including what documents are acceptible. However, at least in our VISN (12), review of eligibility seems to indicate sloppy procedures. E.g. 1 pt alone who is NOT EVEN A VET was seen at least as early as 1997 on a HUMANITARIAN EMERGENCY status. Once in the system,... more »

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