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Department of Veterans Affairs

Wasted paper = Wasted Money (Capri Records)

Every day a Pre-determination VSR will touch anywhere from 4 to 12 claims. Out of these claims nearly 25% of them require the VSR to log into a system we use (CAPRI). This system allows the Veterans Benefits Administration to obtain medical records from the Veterans Health Administration (VA Hospitals) in just a few seconds/minutes. New development guidelines require VSR's to print out CAPRI records for the veteran's... more »