Community Member
Community Member
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Department of Labor

Utilize Fax to Scan technology for OWCP documentation

Currently, we have to mail documentation to OWCP's central mailroom to process documents. The mailroom then turns around and scans the documents for OWCP. There is technology that allows you to scan a document which is then converted into a scanned document on the other end. Better yet, allow us to scan and upload the documentation directly to a case.


Because the documents are often "lost" we prefer to use certified mail because OWCP so often claims the documentation was never received.


Therefore, this technology will not only save a significant cost in postage, but it would reduce the amount of time taken to receive the documentation. Ultimately returning the employee back to work faster, saving even more moeny!



Idea No. 863