Analyze the funds currently spent on contracts with UPS and Fed Ex to send paper copies of documents (memos, waiver requests) from Field Offices to Headquarters via overnight mail.
Reallocate these funds to develop a simple centralized content management system that allows documents to be submitted online and adds valuable tracking and analytics features.
This could be accomplished with no additional funding by reallocating a portion of the funds currently used to send paper documents through the mail. It would cut costs in the long run by alleviating the huge burden of creating, tracking and storing unnecessary paper files.
Implementing a paperless online system would greatly improve the efficiency of the process, as well as move the organization forward into the 21st century.