DHS needs to promote FEMA services better in areas hit by disasters. As someone who has lived through several, I have seen taxpayers pay twice for items because they were not aware. This partial listing below was in regards to people in Downers Grove IL but I have seen it in MS and LA.
Number 10: I didn’t know there was any assistance available for the (July 19 to Aug. 7) flooding.
Number 9: I thought the assistance was welfare and I wouldn’t qualify.
Number 7: I thought any assistance would be taxable or affect my Social Security payments.
Number 6: I thought you couldn’t apply if you have already cleaned up and made the repairs.
Number 5: I thought you could only receive a loan … and I don’t want a loan.
Number 3: I thought renters couldn’t get assistance, just homeowners.
Number 2: I thought if you had insurance (a sewer back-up rider) you couldn’t apply.
And the Number 1 Reason is:
I thought I applied months ago when I reported my damages to local officials or filled out a form for my county.
Reasons 6,5, & 1 have caused people to pay twice after disasters. 1st as taxpayers and then directly out of their pockets for items covered by FEMA.