Social Security Administration

Make all of SSA's Electronic/PDF Materials Available in eMailer

SSA has many public information materials that are produced in huge quantities and shipped all over the country (at significant costs). Some of this material is available in pdf format on SSA's web site but it's not easy to access just the one or two items a customer may need.


SSA uses a program named "eMailer" that enables our employees to email a few of these materials.


SSA should make all of its electronic pamphlets, factsheets and other public information materials available within the eMailer program to meet the individual, specific needs of the public, thereby improving service and saving significant money.

I agree to have my idea, not my name or information, posted online. YES


Idea No. 15528