The Defense Travel Management Office (DTMO) already performs the "travel agent" function for the Department of Defense. It has personnel in place to book flights and respond to travelers' questions and emergency travel needs. It also has an automated travel management system in place, the Defense Travel System (DTS). DTMO and DTS charge far less than their private industry counterparts (e.g., SATO, FedTraveler, Omega). DTMO should be funded so it can become the sole travel agent for federal agencies.
Idea No. 29