Department of Health and Human Services

Focus on technological tools to faciliate work

There are a number of technological advances that employees can benefit from including instant messaging, web meetings, etc. Many long-standing employees fear the change to a more virtual environment mostly due to lack of training, inadequate communication of the availability of the tools, and lack of support by senior management to implement the tools. We need to move away from old school thinking and adopt greener, more efficient processes/tools. Develop a strategy to roll out, train, and support users on new technology currently available.

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Idea No. 198