Evaluate all computer programs used in each agency for duplicacy. For example, I can get a return from the LIN system or I can pull up the return using the Employee User Portal. The EUP sometimes has more schedules and resembles the actual tax return filed more so than then LIN link. Can these 2 programs be consolidated? I don't know enough about each program to know all the details and to say yes or no, but I think it would be something to have an objective person inquire about.
Idea No. 2419