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Department of Veterans Affairs

Establish Database of Product Reviews

The US Government purchases many billions of dollars of goods and services each year. Contract evaluations do include "past performance" but that's usually just a few references provided by the bidder. Agencies generally do not have any reliable or systematic way of knowing how happy or unhappy others within their own Department have been with the same product or company, and they certainly have no way to access that info from other Government agencies. We need to establish a Government database of feedback about specific products and vendors -- sort of a Government-only Consumer Reports or Better Business Bureau that can be easily checked. If the Government has had a bad experience with a given product, service, or vendor, we should not continue to spend/waste money on that same product/service or vendor, over and over again. Let the lessons learned by previous purchases be available to those engaged in current purchases.



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Idea No. 14699