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Department of Defense

Documentation of Office Practices

In the Corps of Engineers, we are required to operate based on our business processes as published in the Project Management Business Plan. However, there is a missing step between the "process" and the work. This step is called a "practice." If we can standardize how these practices are documented, we can train new employees faster. USACE is a relatively high-turnover organization. Our productivity dips with every rotation of employees, but that can be alleviated if the new personnel know exactly where to look for the practices that were developed by their predecessors.

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Idea No. 10122