Department of Homeland Security

Citizenship and Immigration Process / Travel

Community Member kudos icon + Community member

There are two major issues I believe can save the government not only money, but on the amount of security violations.


1. The current process of processing citizenship applications within United States Citizenship and Immigration Services (USCIS) is archaic. The current process requires hard-copies of applications, personal information and other information to be physically mailed out and stored for applicants. This costs the government in postal fees, man power and physical storage space. It is more involved to have to maintain a physical location that can handle millions of applications. The facility requires power, employees, etc. Additionally, the security implications when a file is lost in the mail are not always known. Obviously, if an application or other personal information is lost, there is no telling who has had access to the information, or where it goes. It could be used to make false documents and pose a myriad of security risks. Further, the amount of man hours spent on cleaning up the incident adds up over time. Proposed solution: digitize the application process to save on postal costs and storage. This will also have a natural by-product of increasing the speed of which it takes to process an application and technology can be used to security the transaction. It is understood that this is a known issue and is currently being addressed, but it is not being addressed as quickly as possible and the government continues to hemorrhage money in the interim.


2. Government travel utilizes a great deal of resources in per-diem and other travel costs. Proposed solution: By requiring more video tele-conferences (VTC) this cost can be minimized. Travel is often necessary, but if it can be cut in half, the savings will be great across the organization.

I agree to have my idea, not my name or information, posted online. YES


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Idea No. 11031