SSA has a program that routinely changes the date of entitlement for someone is on their first year of entitlement to SSA retirement benefits to the subsequent year. The computer program, called AJS-3, does so because, in almost every case, the worker receives a severance pay package or receives sick pay/vacation pay buy-out in the year they retire from their employer. We routinely spend an hour or two changing the record back to what it used to be, after sending several letters back and forth. Have the system send an alert to the PC and an automated letter to the beneficiary asking about vacation pay, sick pay and severance pay. Don't let the computer change the initial month of entitlement.
Idea No. 13573