EXOP - Office of Management and Budget

Eliminate travel agency service fees

Every time an airline ticket is purchased or changed using the government contracted travel agent, it costs the government a 'service fee' of around $20-25 (in addition to the inability of the travel agent to secure a fare in line with the refundable fares offered on the airline websites and online travel agencies). In a sizable office that requires its employees to travel frequently, this service fee adds tens of thousands... more »