Department of Veterans Affairs

Release of Information through Secure Messaging

Now that secure messaging through My Healthevet is being used more widely. We have noticed veterans asking for copies of medical records via Secure messaging. When it is truly a release of information request, primary care staff will attach an ROI ( 10-5345a) to the outgoing secure message. With instructions to fill out and fax or mail back to the ROI department. It would be cost-effective, if ROI staff could receive ...more »

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Legislative Branch

Eliminate Free Hardcopy CFRs

The Office of the Federal Register by regulation sends up to 300 free copies of the CFRs to every federal agency, many of the CFR copies are simply recycled. Make agencies pay for what they order.

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Department of Veterans Affairs

Automated work distribution system

Currently everything gets scanned into an electronic file cabinet after we work it. This should be done up front, when the mail comes in & then distributed to via an automated work distribution system (AWD). This would reduce lost in transit mail, make tracking mail & productivity easier & allow for a more even distribution of work. The mail room would scan into the AWD, set up each file based on type of correspondence. ...more »

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Department of Veterans Affairs

Give Veterans the choice to receive notices via mail or email

When a Veteran applies for benefits, give them the option of receiving notices via email or "snail mail". This would save a ton of money in printing, mailing, and labor. If the Veteran wants a paper copy, he/she is perfectly capable of printing the email. I am a Veteran working at a Regional Office, I am part of the VR&E Program, and I still receive mail at my home. It is such a waste when, at the very least, it could ...more »

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Department of Homeland Security

Counterfeit Money Orders and the Nigerian Scam

At Customs and Border Protection we sometimes have over a hundred counterfeit money orders in one shipment. Each name on the counterfeit money order that we do a seizure on has to be sent a letter from the Fine and Penalty office that is time consuming and costly. I found that when you make a counterfeit money order shipment seizure to take it to the Postal Inspectors Office down the street and they will sign for all ...more »

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Department of Homeland Security

Eliminate the Compex Program

The Compex program has passengers sent to secondary to ensure that they comply with our rules and regulations. The passengers are sent to secondary based on a time system from primary. At least a thousand passengers are sent to secondary a day, because of this program. The reality is only a very small percentage of passengers sent to secondary under this program are found to be in violation of any laws or rules. The ...more »

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Department of Transportation

YOUR SAVINGS ARE IN THE MAIL

The Federal Government sends out millions of letters and packages annually. If each Government agency were required to analyze the processes and methods used to send out these letters and packages; and streamline them to be cost effective, efficient, and greener, the Federal Government collectively could potentially save $1 million or more by utilizing the practices below: • Mailing letters using #10 envelopes vs. flats ...more »

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Farm Credit Administration

Reduce Paper copies of IPAC supporting documentation

When being billed for services from other federal agencies, we receive hard copies in the mail of Treasury Form 7306 - the billing statement to support the billing via the Intra-Governmental Payment and Collection (IPAC) System. Instead of receiving these via the mail, there should be an online mechanism to download these directly and save electronic copies of the statements. Or, at least there should be a way to minimize ...more »

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Social Security Administration

Stop Mailing Two Copies of SSA Notices

SSA offers its customers the option of receiving their notices in Engish or Spanish. When someone requests Spanish notices, we mail them two copies of the same notice - one in English and one in Spanish. We also mail them both an English and Spanish copy of any enclosures, including such enclosures as 25-page pamphlets. My idea is to mail only a Spanish notice when someone requests Spanish notices from SSA. This would ...more »

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Department of Agriculture

Save Mailing Costs and Help the USPS

I would suggest that we quit spending huge amounts of money to send overnight shipments via Fed Ex or UPS. The amounts we spend for those private companies could be spent using the USPS. Thus we would help the USPS out of their financial situation, and save huge amounts of money.

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Department of Homeland Security

e-book format program manuals

The suggestion to format training materials for e-books is great. However, it can go further than that. FEMA program manuals for federal programs as well as the CFR can be cumbersome and costly (printing and costs to ship to deployment sites and home again). Format the manuals one time for e-books so FEMA staff can load onto their e-books. This would save printing costs as well as repetitive shipping costs.

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Department of State

Reduce international organization mailings

The United States should ask international organizations to which we belong to reduce significantly their reliance on mailing hard copy documents to send information to member countries. I would conservatively estimate that switching one document a week from hard copy to email could save the U.S. government thousands of dollars a week given the number of international organizations, the number of member countries in each ...more »

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