Department of Labor

E2 - excessive charges & 2.5+ times the cost of market prices

We are required to use the online travel system, E2 (Carlson Wagonlit), for all of our travel reservations and to submit vouchers. Not only are we required to pay higher costs for airline tickets than we could find ourselves online, there are fees for EVERYTHING. If something happens last minute you have to pay an exorbitantly high fee to call an agent to change the reservation. If you have to change it again for another... more »

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Department of State

default printer settings on all USG computers

With move to paperless offices, it is astounding how many people print and then scan hard copies back to make them into e-documents. Users are often not aware that they can "print to PDF" format direct from their desktops, and have the "scanned" document immediately available. What a waste of time and paper, not to mention additional hardware support and maintenance to the required scanners and printers. Save paper... more »

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Department of State

Let Employees Book Cheap Flights & Get Reimbursed

I'm not sure how everyone else does it, but at the State Department we have to book our flights through a travel system called E2, run by a company called Carlson-Wagonlit. Besides being difficult to use, this system charges ridiculous amounts for flights. I recently booked a trip from the Global Financial Service Center in Charleston, SC to Washington DC and back again. E2 price? $1400. The same flights were available... more »

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