Department of the Treasury

A way to cut paper waste

I have noticed that a good part of the time phone assistors expend time is processing return transcripts requests. These are mostly sent by fax or mail. Taxpayers request transcripts using sometimes more than one method, several times, and every year for the same purposes. The Service should establish a $1.00 fee per request, and migrate the request service to internet or telephone automated system to be delivered by ...more »

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Department of the Treasury

Saving paper and time

1)This is the last day so I am combining all my ideas.I am a Revenue Officer we print and input to our computers Accurint on every case even before we try to make a field call. If we contact the person and make arrangements to full pay the time and cost was wasted. Also there is no need to print this information when it is available online. 2)We spend money on case file folders and shipping to send our cases to the ...more »

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Department of the Treasury

The Tablet - sold by AT&T; Verison.

Taxpayers can walk in to our office, sit down with our taxpayer representatives and begin their request for service. No matter what language they speak they can use the Tablet to either type the tax question or say their tax question and the Tablet will covert their question into the language understood by the taxpayer representative. The monitor and keyboard can be used by either one as they communicate what needs ...more »

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Department of the Treasury

RS-PCC

IRS Taxpayer Assistance Centers (TAC) are slowly being required to scan checks received from taxpayers using the RS-PCC (Remittance Strategy for Paper Check Conversion)tool. (Eventually all departments within IRS will be using this system). The program is great and allows the Treasury to recognize payments within days instead of weeks. However, to save some money, the requirement to key verify should be changed. Employees ...more »

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Department of the Treasury

Time & Attendance corrections are costly

As a timekeeper, many times I have witnessed employee’s negligence to fill out their timesheets properly and accurately. The timesheet is also known as a Form 3081. This timesheet is input into a system, but a paper copy is also printed and filed. Today’s technology allows a paperless process and if this was incorporated as well we could save costs there too, but mostly I believe the Time & Attendance Processing costs ...more »

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Department of the Treasury

Appeals Officer

eliminate all of Taxpayer advocate as a separate organization and put one employee in each office to deal with customer service issues. As it stands, TAS does not have a significant role and eliminate or reduce Collection Due Process. A lot of resources went into this area and no real benefit to the public was received. It did create more jobs and promotions for some employees, but I'm not sure of the value added otherwise. ...more »

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Department of the Treasury

Saviing Millions Plus in SSI payments to Prisoners

When a person who receives SSI (Title 16) is incarcerated in a County Jail, State Prison, or Federal Prison for more than 30 calendar days, SSA Regulations state their SSI checks CEASE. There is a prison reporting tool where detention facilities are to report to SSA the SSNs of people who are incarcerated, but it is NOT widely used by facilities. Many prison staff members have told me that they do not even ask if the ...more »

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Department of the Treasury

Eliminate mass distribution of Federal Tax Regulations

Similar to the idea from 2010 regarding the Federal Register, we should not have a mass mailing of the Federal Tax Regulations which, for 2011, included 8 separate books. Instead, for those requiring a hard copy, each department can maintain a central library for use by its team members.

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Department of the Treasury

1099-Misc

Taxpayer who file tax return with Sole-Proprietor/Self-Employed,Contract Labor,and/or Independent Contractor income should made to mail in their tax returns with 1099-MISC forms and expense reports attached. This could save on erroneous refunds

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Department of the Treasury

Internal Revenue Agent

I have several ideas: 1. Each time there is an update to the Internal Revenue Manual (IRM), we receive a paper copy. These are generally voluminous and wasteful because we are notified via email immediately at time of update and have access to these updates ahead of the paper copies. There is no need for the paper copies and they are usually discarded upon receipt. 2. Each year we receive a paper copy of either ...more »

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Department of the Treasury

Saving Millions in Earned Income Payment Fraud

Claimant's earning records are relevant to disability adjudication in our office. While preparing cases for Judges, I have discovered 1,000s of cases (TX, AR, MI, OR, GA, IN, IL, LA) where claimants have filed self-employment (9K-16K), when in fact they have NEVER worked. Self-employment appears on SSA earning records. Claimants state on the record in Court that they have never worked. This is a scam across the U.S. ...more »

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Department of the Treasury

Supervisory Tax Law Specialist

At the IRS, each group within the business units purchase and stock their own supplies within their budget. Managers are forced to guess what items the group will need in the future and what quantity and purchase items based on this guess. In many cases, groups have cabinets of unused office supplies. For large government buildings, I suggest using a room in the building to serve as the building’s supply store. All ...more »

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