Government Accountability Office

Social Security Administration and Veterans Benefits

Create better communication between SSA and VBA regarding when a veteran starts receiving benefits. Typically I have seen veterans receive both at the same time. Eventually, the VBA asks for the refund of the payments that over lap. When a veteran calls to confirm that receipt of SSI/SSDI that payments may still continue to the veteran for 6-9 months. Creating a streamline process or better communication between agencies could reduce millions of dollars spent as well as the time management required to collect the money paid out.

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Idea No. 14963