Department of the Treasury

Changing telephone numbers

OUR AUTOMATED COLLECTION SYSTEM HAS A PLACE FOR TELEPHONE NUMBER CHANGES, WHERE WE ALSO HAVE TO ACCESS ANOTHER IDRS SCREEN ON COMMAND CODE "ENMOD", BY INPUTTING TELEA TO ADD A PHONE NUMBER, OR TELEC TO CHANGE A PHONE NUMBER, OR TELED TO DELETE A PHONE NUMBER.TOO TIME CONSUMING WHILE WORKING ON CASES IN ACS.THE ACS SCREEN SCREEN SHOULD ALLOW A DIRECT LINK TO IDRS COMMAND CODE ENMOD THAT AUTOMATICALLY CHANGES THE TELEPHONE NUMBERS ONCE WE ENTER IT ON THE ACS SCREEN, BY ADDING, DELETING, OR CHANGING THE EXISTING PHONES NUMBERS FOR TAXPAYER'S HOME PH#, WORK PH#'S, CELL PH#'S.

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Idea No. 18866